Employer Industry: Construction Software

Why consider this job opportunity:
- Competitive base pay up to $19.50 an hour
- Opportunity for career advancement and growth within the organization
- Equitable opportunities for learning and development
- Remote work position with flexible scheduling
- Chance to work with a dynamic and diverse team in a fast-paced environment
- Access to programs and resources to help you thrive personally and professionally

What to Expect (Job Responsibilities):
- Acquire and maintain a thorough understanding of Procore's business model and system
- Work in a fast-paced contact center environment, adhering to assigned schedules
- Collaborate with other teams to escalate client cases and solve complex customer problems
- Provide best-in-class customer experience through telephone, web inquiries, chat, and email
- Demonstrate attention to detail and manage administrative aspects of the job

What is Required (Qualifications):
- 6+ months of related experience in customer support or similar roles
- High School Diploma or GED
- Strong communication skills, both written and oral
- Curiosity and persistence in troubleshooting customer inquiries
- Quick learner and adaptable to change
- Excellent problem-solving skills
- Solution-focused mindset with attention to detail
- Ability to multitask and work independently while being a supportive team player

How to Stand Out (Preferred Qualifications):
- Prior experience or interest in the construction industry

#ConstructionSoftware #CustomerSupport #CareerOpportunity #RemoteWork #FastPacedEnvironment

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