NHS
Corporate Communications and Engagement Manager
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Job Description
- Req#: D9095-24-0011?language=en&page=567&sort=publicationDateDesc
- Supporting development and implementation of staff communications and engagement strategies and action plans
- Developing proactive media opportunities and handling reactive media inquiries.
- Providing strategic communication and engagement advice and support to make sure the ICB/ICS meet their statutory requirements
- Drafting and editing high-quality presentations and reports to support communications and engagement activities
- Designing high-quality surveys, questionnaires and other research tools to gather patient and carer experience
- Delivering a proactive and responsive engagement function to maintain and develop the ICB/ICS reputation
- Building effective relationships with key partners
- Promoting active use of patient experience and insight and evidence
- Championing the inclusion of staff as key audiences for communications and engagement project/plans being developed by other members of the directorate
- Supporting project management use of a range of software and meeting budgetary demands
- Clear communication with excellent writing, and presentation skills - constructing and delivering clear information/ instructions to staff and service users.
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
Job summary
Would you like to be part of a team on a mission to make Kent and Medway a great place to live, where people lead longer, healthier and happier lives?NHS Kent and Medway's Communications and Engagement Team plays a pivotal role in supporting the integrated care board to achieve its vision.We also have a central co-ordination role in an integrated care system that has a population of 1.9million, making it one of the largest in England.
You'll need to enjoy working in a fast-paced, supportive environment and feel confident in your ability to hit the ground running, as well as have a proven track record in this field. No two days are ever the same.
This role is part of our corporate function to oversee, plan and deliver internal and external communications and engagement support that informs and involves our workforce and our external stakeholders, as well as helping people trust the NHS.
You'll be responsible for the development and management of our core channels for communications and engagement, such as our websites, intranet, social media platforms and digital newsletters.
This part of the team shares responsibility for stakeholder management with our projects section of the team and some event management.
If this sounds like you we'd love to hear from you!
Main duties of the job
You'll be supporting development of the organisation's core narrative, key campaigns and handle proactive and reactive media. There is also some responsibility for employee engagement, brand management, strategy development, behaviour change, engagement advice and marketing.
About us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal, and access to training opportunities.
We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.
Date posted
14 May 2024
Pay scheme
Agenda for change
Band
Band 7
Salary
£43,742 to £50,056 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
095-6257798-TS
Job locations
Gail House
Lower Stone Street
Maidstone
ME15 6NB
Job descriptionJob description
Job responsibilities
The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate.
Job responsibilities
The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate.
Person SpecificationPerson Specification
Qualifications and experience
Essential
Attributes
Essential
Competencies
Essential
Qualifications and experience
Essential
Attributes
Essential
Competencies
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS Kent and Medway Integrated Care Board
Address
Gail House
Lower Stone Street
Maidstone
ME15 6NB
Employer's website
Employer details
Employer name
NHS Kent and Medway Integrated Care Board
Address
Gail House
Lower Stone Street
Maidstone
ME15 6NB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.