MMG INSURANCE COMPANY

Job Description

Job Title: Corporate Communications Lead

Department: Marketing

Reports To: VP, Marketing

FLSA Status: Exempt

SUMMARY

The individual will play a crucial part in ensuring messages are strategically aligned to define and promote the corporate identity, brand, and mission, facilitating effective communication with key stakeholders. As a team lead within the Communications branch of the Marketing Department, the person will coordinate efforts with team members and manage relations with external marketing vendors to enhance MMG's presence and message coherence.

In addition, the role involves playing a pivotal role in leading and executing MMG’s Corporate Community Giving program, working closely with team members and leadership to align initiatives with the company’s mission and values. This position is designed for someone who excels in collaborative environments, offering guidance and insight while leveraging the strengths of the team and external partners to achieve communication and community engagement objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports Executive management and senior leadership in evolving and implementing the corporate communication strategy, offering assistance and resources to facilitate the process.
• Manages the Communications branch operations and staff of the Marketing Department.
• Collaborates with leadership to strategize internal and external messaging tailored for key stakeholder audiences, an example of those being our agency partners, and leverages the Communications’ team to craft and deploy.
• Drives advancement of the Communications area including action plan development, execution, budget management, and team workflow design and management.
• Oversees Communications vendor relationships.
• Responsible for the oversight of all content development and the MMG brand use.
• Administers MMG’s Community Giving Program. Evaluates alignment of opportunities with guiding pillars, manages budget, strategizes and makes recommendations with leadership to maximize impact and deepen community relations.
• Closely partners with People & Engagement to strategically support and communicate MMG’s employer brand. Additionally, collaborates with P&E on a variety of talent initiatives.
• Oversees MMG’s public website, social media, and other digital platforms where MMG’s brand is represented. This includes development and oversight of the execution of MMG’s strategic approaches in this space.
• Provide support for the strategic approach and the development of marketing and corporate materials, in collaboration with marketing vendors.
• Oversees MMG’s advertisement and sponsorship commitments, assessing fit, managing budget, and delegating execution and ad creation.
• Assesses content needs in collaboration with domain leaders and implements content strategies, coordinating with the Communications team to support content creation.
• Travels as required to perform the essential duties and responsibilities of the employee's position and to fulfill educational requirements. (May include overnight stays.)
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job includes the supervision of the Communications branch of the Marketing Department, which currently consists of the Communications Coordinator and Communications Administrator roles. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; performance appraisals; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree plus 6-8 years of relevant experience; or equivalent combination of education and experience. Supervisory experience preferred.

LANGUAGE SKILLS

Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Able to read and to interpret written information.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages.

REASONING ABILITY

Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

COMPUTER SKILLS

To perform this job successfully, an individual should have above average knowledge of Office Productivity software such as Spreadsheet, Word Processing, Communications software, PowerPoint, Publishing, and other Marketing-related software.

CERTIFICATES, LICENSES, REGISTRATIONS

The Company may expect the employee to take the courses it deems appropriate to the employee's duties and responsibilities.

OTHER SKILLS AND ABILITIES

• Demonstrates leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Demonstrates above-average written and verbal communication skills.
• Highly organized and possesses ability to manage multiple tasks concurrently.
• Demonstrates above-average telephone skills.
• Demonstrates above-average interpersonal, relationship skills.
• Demonstrates flexibility by adapting to a rapidly changing environment.
• Exhibits tendency to be detail-oriented.
• Creative ability required.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Demonstrates the ability to consistently maintain a positive attitude.
• Works cooperatively and productively with employees.

OTHER QUALIFICATIONS

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.

Demonstrates an aptitude consistent with securing information, analyzing it, and making above average decisions affecting the position's area of responsibility.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Qualifications

Education

Preferred

Bachelors

Experience

Preferred

6-8 Years relevant experience. Supervisory experience preferred.

Behaviors

Preferred

Thought Provoking : Capable of making others think deeply on a subject

Team Player : Works well as a member of a group

Loyal : Shows firm and constant support to a cause

Leader : Inspires teammates to follow them

Innovative : Consistently introduces new ideas and demonstrates original thinking

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Financial : Inspired to perform well by monetary reimbursement

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization