Req#: 3313Employer Industry: Travel Services
Why consider this job opportunity:
- Opportunity for performance-based incentives, commissions, and bonuses
- Comprehensive benefits including medical, dental, vision insurance, and 401k with company match
- Flexible spending accounts (FSAs) and paid parental leave offered
- Access to discounted employee travel options and LinkedIn Learning resources
- Supportive team environment that values exceptional customer service
- Opportunity to work in a fast-paced, dynamic setting with growth potential
What to Expect (Job Responsibilities):
- Service inbound corporate travel requests in a virtual call center environment
- Provide consultative service to travelers and travel arrangers throughout the booking process
- Complete all reservations accurately and in a timely manner
- Secure the lowest air, car, and hotel rates available at the time of booking
- Maintain productivity and quality in customer service metrics
What is Required (Qualifications):
- Must pass GDS assessment
- Typing speed of at least 45 WPM
- Minimum of 5 years’ experience in travel selling
- Over 5 years’ customer service experience, preferably in the travel industry
- Strong working knowledge in Worldspan GDS and corporate travel processes
How to Stand Out (Preferred Qualifications):
- Exceptional travel industry knowledge
- Experience in international travel bookings and handling multiple accounts
- Proven ability to embrace change and demonstrate leadership among peers
- Excellent written and oral communication skills
#TravelIndustry #CustomerService #CareerOpportunity #CompetitiveBenefits #IncentivePrograms
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