UnitedHealth Group

Correspondence Representative Associate - National Remote


Pay$16.00 - $23.94 / hour
LocationDallas/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2205771
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Up to $23.94 per hour
      - Comprehensive benefits package, incentive and recognition programs
      - Equity stock purchase and 401k contribution
      - Opportunity for career advancement and growth within the organization
      - Remote work flexibility
      - Make a positive impact on creating healthier communities

      What to Expect (Job Responsibilities):
      - Demonstrate understanding of customer requests and gather appropriate data
      - Coordinate internal resources to address client situations and escalate when necessary
      - Utilize knowledge resources to drive resolution of requests
      - Communicate steps/solutions to customers and offer additional options
      - Educate and empower customers to access products/services effectively

      What is Required (Qualifications):
      - High School Diploma / GED or equivalent work experience
      - 1+ years of experience in a customer service-related environment
      - Strong computer and Microsoft Office skills
      - Must be 18 years of age or older
      - Ability to work Monday - Friday an 8-hour shift between 6:00 am – 5:30 pm EST

      How to Stand Out (Preferred Qualifications):
      - Experience in a healthcare-related service
      - Proven ability to solve simple problems
      - Strong communication skills and ability to manage customer conversations

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.