UnitedHealth Group
Correspondence Representative Associate - National Remote
Pay$16.00 - $23.94 / hour
LocationDallas/Texas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 2205771
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Up to $23.94 per hour
- Comprehensive benefits package, incentive and recognition programs
- Equity stock purchase and 401k contribution
- Opportunity for career advancement and growth within the organization
- Remote work flexibility
- Make a positive impact on creating healthier communities
What to Expect (Job Responsibilities):
- Demonstrate understanding of customer requests and gather appropriate data
- Coordinate internal resources to address client situations and escalate when necessary
- Utilize knowledge resources to drive resolution of requests
- Communicate steps/solutions to customers and offer additional options
- Educate and empower customers to access products/services effectively
What is Required (Qualifications):
- High School Diploma / GED or equivalent work experience
- 1+ years of experience in a customer service-related environment
- Strong computer and Microsoft Office skills
- Must be 18 years of age or older
- Ability to work Monday - Friday an 8-hour shift between 6:00 am – 5:30 pm EST
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related service
- Proven ability to solve simple problems
- Strong communication skills and ability to manage customer conversations
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.