• Provides assistance courteously and effectively to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically; provides forms, documents, and court procedure information; assists public in filling out various applications and forms and arranges for language interpretation as needed.
• Initiates case records using electronic means or paper documents; records required data regarding parties, documents, flags comments, events, and dispositions in case processing system and other relevant systems; reviews for completeness, adequacy, accuracy and compliance with rules/policies.
• Performs in-court updating including calling cases, taking minutes, processing documents filed and distributed in the courtroom, and recording required data regarding parties, documents, flags, comments, and events in electronic case management and other relevant systems in the courtroom and takes court minutes and/or may operate electronic recorder.
• Coordinates jury and processing activities by assisting with juror check-in, update jury case management system and assist with jury orientation.
• May participate in and coordinate the scheduling and calendaring of court proceedings; sends out notices; and contacts attorneys and parties concerning rescheduling.
• May perform financial activities within the office; receipting bail payments, making disposition entries and adjustments, preparing and making bank deposits; balances tills, and monitors accounts for delinquency; and Court Payment Center holding queues.
Minimum Qualifications:

• High School Diploma or Equivalent
• Six months of recent experience in the legal field or a highly technical, customer focused, administrative position
• OR Equivalent education and experience

Knowledge, Skills and Abilities

• Experience using electronic applications, such as Microsoft Office Suite, Adobe Acrobat, and the ability to learn job related software
• Excellent communication skills, including ability to communicate effectively in writing and verbally with attorneys, court staff, judicial officers and the general public;including the handling of sensitive and confidential matters.
• Experience in providing excellent customer service and interpersonal skills, including the ability to de-escalate difficult customer interactions and process financial transactions accurately.
• Ability to prioritize and make decisions in accordance with laws, regulations and departmental policies and procedures; to read and interpret legal documents of varying type and complexity; to understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with others, team orientated with a positive attitude.

• Associates or Bachelor's degree in Criminal Justice, Political Science, Business Administration or a related field.
• Experience working in the legal field or court setting.
• Extensive knowledge of current court policies, procedures, processes and terminology.
• Knowledge and experience with Minnesota Court Information System (MNCIS) and eFile and Serve (EFS).

We celebrate and are committed to the principles of diversity and inclusion, and actively seek and encourage applications from persons with diverse backgrounds and characteristics. Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the Minnesota Judicial Branch.

TO APPLY
Please apply for this position(s) #01017528 online by clicking the apply link near the top of this page. Please upload/attach a cover letter and resume to your online application.

Bargaining Unit: AFSCME Labor Agreement.
This position is being posted internally and externally simultaneously, in accordance with the AFSCME labor agreement. Current AFSCME represented employees must have served a minimum of six (6) months in their current position and be in good standing to be eligible to apply for a position vacancy.

This position is non-exempt under the Fair Labor Standards Act and is eligible for The Minnesota Judicial Branch comprehensive benefits package. To learn more, click HERE.

All Employment offers are contingent upon satisfactory results of a criminal background check.

Please contact Human Resources at 5thDistrictHR@courts.state.mn.us with questions regarding this position.

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources, 5thDistrictHR@courts.state.mn.us.