Employer Industry: Animal Welfare and Veterinary Services

Why consider this job opportunity:
- Salary up to $29.10 depending on location and experience
- Opportunities for career advancement and growth within the organization
- Regional remote position open to all eligible candidates across the United States
- Chance to work with a dedicated team focused on improving the lives of animals
- Supportive and collaborative work environment
- Eligibility for additional pay such as shift differentials

What to Expect (Job Responsibilities):
- Professionally manage contacts by telephone and electronic means from animal owners and veterinary practices
- Assess and triage illnesses, injuries, and potential surgical complications using veterinarian-approved protocols
- Utilize electronic medical record databases to accurately record case histories and document findings
- Complete follow-up phone calls to pet owners and veterinary clinics as needed
- Maintain excellence in customer service and high-quality case records

What is Required (Qualifications):
- Graduation from an accredited school of veterinary technology (2 or 4-year program)
- Veterinary Technician credentials required in state of residence
- Strong understanding of medical terminology and basic animal anatomy
- Ability to manage large volumes of inbound and outbound calls effectively
- Exceptional customer service skills and professional phone voice

How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish strongly preferred
- Veterinary triage experience highly preferred
- Emergency veterinary practice experience highly preferred
- Customer service/client-facing experience preferred
- Social service or animal shelter experience preferred

#AnimalWelfare #VeterinaryServices #RemoteWork #CareerOpportunity #CustomerService

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