Overview:

Join employer, the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees, we deliver on our promise to our customers in vital industries. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. We offer work that matters, a values-based culture, flexibility, training and development, competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!

Responsibilities:

- Conduct credit investigations and collect delinquent accounts under the direction of the Credit Manager.
- Investigate and verify financial status of new and existing customers as necessary.
- Prepare files to substantiate findings, recommend approvals, and assignment of credit limits.
- Validate credit limits to ensure adequacy to accommodate current business volume.
- Review collection reports and ascertain status of balances and open receivables.
- Audit delinquent accounts to ensure adequate measures have been taken.
- Handle all customer service inquiries by both internal and external customers.
- Prepare delinquency reports and other reports as directed by management.
- Advise management of problems, issues, procedural changes necessary, etc. to ensure compliance with existing policies.
- Other duties as assigned.

Qualifications:

- Strong working knowledge of general business and accounting principles.
- Strong verbal and written communication skills.
- Ability to interpret customer purchase orders, contracts, IT billing requirement documents, etc.
- Knowledge of Billing and A/R systems.
- Strong knowledge of Microsoft Office products.
- Ability to work in a remote environment towards team goals.
- SalesForce experience a plus.
- At least 5 years’ experience in Credit or related field.
- Bachelor’s degree preferred.

Additional Information:

employer is an equal opportunity employer and prohibits discrimination on the basis of any protected status. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, domestic violence victim status, gender identity, genetic predisposition or carrier status, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a protected veteran or as a member of any other protected group or activity. We will make reasonable accommodations for personnel with disabilities to enable them to perform the essential functions of this position unless to do so poses an undue hardship on the company or a direct threat to health and safety.