Employer Industry: Financial Services Non-Profit

Why consider this job opportunity:
- Salary up to $21 per hour, based on experience
- Opportunity for career advancement and growth within the organization
- Work remotely with minimal office visits required
- Comprehensive training provided, including certifications needed for the role
- Be part of a mission-driven organization that makes a positive impact on clients' financial wellness
- Qualified employer for the Federal Public Service Student Loan Forgiveness program

What to Expect (Job Responsibilities):
- Conduct budget analyses for individuals and families facing financial hardship
- Provide counseling sessions via phone and online web chat to support clients towards financial success
- Utilize empathy and motivational techniques to assist clients in navigating their financial challenges
- Maintain efficient home office operations and utilize online tools for counseling
- Participate in occasional in-office appointments as necessary

What is Required (Qualifications):
- Must reside within a 2-hour proximity of Detroit
- Experience in customer service and sales in a call center setting
- Ability to work independently in a telework environment
- Strong technical skills to maintain home office and online tools
- Weekend availability is a plus

How to Stand Out (Preferred Qualifications):
- Previous experience in financial services or credit counseling
- Strong understanding of motivational interviewing techniques
- Familiarity with financial wellness resources and tools

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