Employer Industry: Financial Counseling Services

Why consider this job opportunity:
- Salary up to $21 per hour based on experience
- Opportunity for career advancement and growth within the organization
- Work remotely from home with minimal office visits
- Comprehensive training provided, including obtaining necessary certifications
- Ability to make a positive impact on clients' financial wellness
- Eligible for the Federal Public Service Student Loan Forgiveness program

What to Expect (Job Responsibilities):
- Conduct budget analysis and provide personalized financial counseling to clients over the phone and via web chat
- Utilize empathy and motivational techniques to support clients experiencing financial hardship
- Maintain a productive home office environment while utilizing online tools for efficient work
- Participate in occasional in-office appointments as needed
- Collaborate with team members to enhance client satisfaction and success

What is Required (Qualifications):
- Strong background in customer service and sales, preferably in a call center setting
- Ability to work independently in a remote work environment
- Technical skills necessary to maintain a home office and use online tools effectively
- Weekend availability is a plus
- Compassionate approach to working with clients in emotional distress

How to Stand Out (Preferred Qualifications):
- Prior experience in financial services or credit counseling is a plus
- Familiarity with motivational interviewing techniques
- Previous telework experience

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