Position Summary

About Us

Mutual Materials purpose is Building Beauty that Lasts, and we are looking for people who are excited about creating products that build the communities that we work and live in. Since 1900, Mutual has been supplying the materials that have built the Pacific Northwest from suburban neighborhoods to bustling downtowns and we are now building our team to position us for the next 100 years.

At Mutual, we strongly believe that diversity and inclusion make our teams and our company better. We strive to create a workplace that reflects the customers, cultures, and communities we serve and where all employees feel included and valued. We invest in our employees and ensure that they have the training and resources to be effective in their jobs every day, while creating opportunities for development and career growth.

If Mutual sounds like a workplace you would like to join, reach out to us – we are excited to welcome you to the team!

Position Description

Manager responsible for operation of a department focused on credit and collections. Provides direction to department staff and administers credit/collection policies of the organization. May formulate credit and collections policies, methods, and procedures for approval by senior management. Duties include determining customer credit capacity, managing the compilation of credit information, analyzing, and interpreting available information and authorizing extension of credit. Decisions include determining action to take in collection of past due accounts where normal collection procedures have failed. Responsible for processing construction liens requiring detailed and state-specific process with attention to deadlines, proper documentation, while following accurate legal regulations. Prepares or supervises preparation of data showing credit activities and status of accounts. Frequently communicates with sales and finance on the status of client accounts or the credit classification of prospective clients.

Key Responsibilities

• Provides direction to department staff and administers credit/collection policies of the organization.
• Formulates credit and collections policies, methods, and procedures for approval by senior management.
• Evaluate customer credit to establish and monitor customer credit limits.
• Determines action to take in collection of past due accounts where normal collection procedures have failed.
• Manage delinquent customer accounts, including collection notices, filing liens, utilizing outside counsel, and placing accounts in third-party collections.
• Prepares or supervises preparation of data showing credit activities and status of accounts. Provide monthly reporting of DSO and receivable aging status, meeting or exceeding company collection metrics and DSO goals.
• Communicates with sales and finance on the status of client accounts or the credit classification of prospective clients.

Requirements

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years Credit/Collections experience, most recently in a similar role.
• Experience with processing construction liens and knowledge of state-specific regulations governing lien laws.
• Knowledge of Billing and Collections procedures.
• Strong attention to detail, goal oriented.
• Excellent written and verbal communication abilities.
• Able to handle stressful situations and deal with conflict.
• Proven successful negotiation skills.
• Display commitment to continuous improvement of the business.
• Ability to positively motivate, develop, and coach others.

Benefits

• Health Benefits
  • Medical/Prescription Coverage
  • Vision Coverage
  • Dental Coverage
• 401k Retirement Plan with Company Match
• Flexible Spending Account (FSA) available.
• Health Savings Account (HSA) available, with company contributions.
• Paid Time Off – Holiday Pay, Sick Pay, and Vacation Time Accrual
  • Paid sick time accrual available after 90 days.
  • Paid vacation time accrual, 40 hours available at 6 months.
  • Paid Holidays – 10 scheduled holidays a year.
• Life Insurance – $60,000 policy at no cost to the employee
• Voluntary Benefits: Accident, Critical Illness, Life, and Long-Term Disability
• Employee Assistance Program (EAP) – At no cost to the employee