Remote Jobs

Crisis Operations Specialist


Pay139,395.00 - 181,216.00 / year
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 808433700
      Summary

      These job openings are in the Bureau for Humanitarian Assistance (BHA), Office of Global Policy, Partnerships, Programs, and Communications (GPPPC), at the U.S. Agency for International Development (USAID).

      This job is open to

      • The public

        U.S. Citizens, Nationals or those who owe allegiance to the U.S.
      • Veterans


      Clarification from the agency

      All U.S. Citizens - No prior federal service required.

      Videos

      Duties

      • Develop and coordinate strategies, plans, and/or guidance and disseminates results for Agency wide application and incorporation into appropriate humanitarian programs/operational functions.
      • May be deployed to international crisis locations to support Disaster Assistance Response Teams (DARTs), or serve on Washington Response Management Team (RMTs).
      • Advises Agency leadership and others on new developments, processes, procedures, and approaches; represents the Agency to external stakeholders, and articulates issues effectively reaching multiple audiences
      • Exercises independence and applies good judgement in developing and maintaining relationships with various stakeholders in the international crisis operations community.
      • Liaison to other USG Agencies, Congress, donors, multilateral banks, implementing partners, non governmental organizations (NGOs), and others on how to coordinate with USAID programs, policies and approaches related to the crisis operations


      Requirements

      Conditions of Employment

      • United States Citizenship is required.
      • Relevant experience (see Qualifications below).
      • Must be able to obtain and maintain a security clearance.
      • Males born after 12/31/1959 must be registered with the Selective Service.
      • You may be required to serve a two-year probationary period if selected.
      • Direct Deposit/Electronic Funds Transfer is required
      • These are Testing Designated Positions (TDP's) under the Agency's approved Drug-Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.


      Qualifications

      Basic Requirements:

      1. Degree: major or equivalent, or a combination of courses totaling at least 24 semester hours, in international law and international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; or 12 semester hours in one of the above disciplines and 12 semester hours in statistics/quantitative methods.

        OR
      2. Combination of education and experience: courses equivalent to a major, or a combination of related courses totaling at least 24 semester hours, as shown in A above, plus appropriate experience or additional education.

        OR
      3. Experience: four years of appropriate experience in one or more of the fields listed above in work associated with international organizations, problems, or other aspects of foreign affairs.


      Specialized Experience:

      GS-14: You need at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 level in the Federal service. Specialized experience refers to full-time work, while part-time roles are considered on a prorated basis. Qualifying specialized experience includes:

      1. Providing intellectual leadership and focus to initiate complex dialogue on international civilian-led humanitarian assistance program and policy matters
      2. Designing and monitoring highly complex program or policy options to international humanitarian emergencies; and
      3. Serving in a leadership role on an organization's response teams to international disasters and directing the operations, coordination and/or technical programs critical to the delivery of humanitarian assistance.


      Please note that qualifying specialized work experience may have been gained through a variety of activities, including residence, study, teaching, business or commercial activities, military service, newspaper work, military or civil government activities, missionary or international relief work, or other foreign work experience. Make sure to document your experience thoroughly in your resume.

      Selective Placement Factor:

      This position has a Selective Placement Factor, which is a skill, knowledge, ability, or other characteristic essential for the job's satisfactory performance. The Selective Placement Factor represents the minimum requirements for this position and is a prerequisite for appointment. Applicants who do not meet the Selective Placement Factor are ineligible for further consideration.

      Selective Placement Factor: Your resume must demonstrate experience coordinating humanitarian response efforts, and/or experience engaging on humanitarian policy issues, including the development of policy options, and/or experience working on international civilian

      humanitarian assistance programs.

      Experience includes both paid and unpaid activities, such as volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work provides training and experience that can translate directly to paid employment. Qualifying experience, including volunteer experience, that aligns with the duties of this position will be considered.

      Education

      Review the Basic Requirements of this vacancy announcement for education requirements. Unofficial transcripts are required at the point of submission since these positions do have a minimum education requirement.

      If you have received your education at a foreign college or university, you may use it to meet the education requirements as long as you can demonstrate that the foreign education is similar to that you would have received in an accredited educational institution in the United States. You must provide such evidence with your application. Find a list of accredited organizations recognized for interpreting foreign education credentials at www.naces.org/members.php.

      Additional information

      USAID is an independent agency that provides foreign policy guidance to the Secretary of State. With headquarters in the District of Columbia, we operate in more than 100 countries worldwide to help support and promote U.S. foreign policy interests. USAID's mission is to help vulnerable populations worldwide by providing aid when crises occur, rights are repressed, and hunger, disease, and poverty limit opportunities. We maintain a commitment to providing a safe and respectful workplace, free from sexual misconduct, harassment, exploitation, and abuse. For more information about USAID, you can visit our website at http://www.usaid.gov. If you want to know more about human trafficking or ways to address it, visit http://www.state.gov/g/tip.

      Electronic fund transfer is required for selected candidates. We do not cover moving or relocation expenses.

      Equal Employment Opportunity: USAID is an equal opportunity employer, providing reasonable accommodations for applicants or employees with disabilities. For help with reasonable accommodations, please contact the Reasonable Accommodation Division in the Office of Civil Rights at reasonableaccommodations@usaid.gov.

      Telework is allowed, see https://www.telework.gov/ for more information.

      Selective Service Registration may be required, visit http://www.sss.gov/ to learn more.

      Salary listed is at the Basic Rate of pay, not including locality. Once a selected pay will be calculated based off locality. For more information; General Schedule (opm.gov)

      • Benefits

        A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

        Review our benefits

        Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


      How You Will Be Evaluated

      You will be evaluated for this job based on how well you meet the qualifications above.

      The two-phase assessment process of your application starts with determining whether or not you possess the necessary qualifications, followed by determining if you rate amongst our most qualified applicants. We must emphasize including related experience in the first five pages of your resume; while longer resumes will not be removed from consideration, they will not be given any preferential treatment either. The Subject Matter Expert (SME) reviews this section alone when making their decision regarding an applicant's level of competitiveness.

      In the first phase, an SME will review your application against the specialized experience statement for the grade level(s) for which you choose to apply. Only applicants who clearly document experience equivalent to the specialized experience requirements in their resume will move to the second phase. Please note that applicants who copy and paste the specialized experience statements in their resume will be removed from further consideration.

      In the second phase, our SME will assess your application against the following competencies to find out which of our three categories (Gold, Silver, or Bronze) you fall into. If considered a Gold category candidate, then you will be referred to an interview panel for further consideration. The competencies are:

      • Technical Competence
      • Team Building
      • Planning and Evaluation
      • Problem Solving
      • Flexibility
      • Leveraging Diversity


      In accordance with OPM regulations for professional and scientific occupations, eligible veterans will receive preference over non-veterans within their respective rating category (i.e., Gold, Silver, Bronze).

      Please keep in mind that SMEs can only base their evaluations on what is documented in your resume and cannot guess on your level of experience or quality of skillset mentioned. To limit any potential bias during this process, we highly encourage all applicants to carefully review the requirements noted in the announcement prior to submitting applications so they can thoroughly list any related skills or experiences that satisfy the specialized experience requirements as well as competencies listed.

      • Benefits

        A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

        Review our benefits

        Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
      • Required Documents

        As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

        To apply for this position, you need to prepare a complete Application Package including:

        1. Resume: Your resume should detail your name, work schedule, dates of employment (month/year), hours worked per week, and duties performed. Review "What should I include in my federal resume?" for guidance on developing an outstanding federal resume.
        2. Supporting Documents: Your application package must include:
          • Cover Letter (optional)
          • Veterans Preference Documentation (if applicable)
          • Schedule A Eligibility Letter (if you are applying as a Schedule A candidate)
          • unofficial transcripts


        Agencies must obtain prior approval from OPM for current or recent political appointees to be appointed to competitive or non-political excepted service positions at any level under title 5, United States Code. If you have served as a Schedule A, Schedule C, or Non-career SES employee in the executive branch within the last five years, you must disclose it to the Human Resources Office and submit an SF-50 if you are currently or were formerly a political appointee.

        To be considered for this position, make sure to submit all required documents when you apply. Missing documents will make your application incomplete and you won't be considered for the job. Please double-check that you've included everything before you hit the submit button, as you won't be able to update your application once you've submitted it.

        If you are relying on your education to meet qualification requirements:

        Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
        schools accredited by accrediting institutions recognized by the U.S. Department of Education.

        Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
      • How to Apply

        To ensure you are successful, follow the below steps to submit your application:

        1. Review the vacancy announcement to ensure that you meet all the necessary qualifications and requirements. Pay close attention to the Major Duties and Requirements sections of the announcement, where you will see the areas upon which an Subject Matter Expert will evaluate your application.
        2. Create or upload your resume on USAJOBS. You can also create and save multiple versions of your resume to apply to different jobs.
        3. Click the "Apply" button on the vacancy announcement to apply online. You'll be redirected to our USAID Applicant Tracking System.
        4. Answer some eligibility questions online. Make sure to read and answer the questions carefully, so you don't miss anything important.
        5. Upload any required supporting documents, such as transcripts, licenses, or certifications, to your application.
        6. Before submitting, double-check that all required fields are completed and all necessary documents are included.


        Make sure to submit your application by 11:59 pm (EST) on the closing date of the announcement. If you need help submitting your application or you have an issue, please contact our human resources office at least two business days before the closing date. If we approve your request for an alternative application method, we'll let you know. Please note that we cannot accept alternative requests after the closing date.

        Agency contact information

        USAID HR Help Desk

        Phone

        202-712-1234 X2

        Email

        hr-helpdesk@usaid.gov

        Address

        Bureau for Humanitarian Assistance

        1300 Pennsylvania Ave NW

        Washington, DC 20523

        US

        Next steps

        If your application is referred, the hiring manager will review your application and determine whether to invite you for an interview. If you are not selected, your application will remain on file for possible consideration for future vacancies for up to four months.

        Note that due to the large volume of applications we receive, only candidates who meet the minimum qualifications and are highly qualified will be contacted. We appreciate your interest in this position and thank you for considering a career with us.
      • Fair and Transparent

        The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

        • Criminal history inquiries
        • Equal Employment Opportunity (EEO) Policy
        • Financial suitability
        • New employee probationary period
        • Privacy Act
        • Reasonable accommodation policy
        • Selective Service
        • Signature and false statements
        • Social security number request


      Required Documents

      To apply for this position, you need to prepare a complete Application Package including:

      1. Resume: Your resume should detail your name, work schedule, dates of employment (month/year), hours worked per week, and duties performed. Review "What should I include in my federal resume?" for guidance on developing an outstanding federal resume.
      2. Supporting Documents: Your application package must include:
        • Cover Letter (optional)
        • Veterans Preference Documentation (if applicable)
        • Schedule A Eligibility Letter (if you are applying as a Schedule A candidate)
        • unofficial transcripts


      Agencies must obtain prior approval from OPM for current or recent political appointees to be appointed to competitive or non-political excepted service positions at any level under title 5, United States Code. If you have served as a Schedule A, Schedule C, or Non-career SES employee in the executive branch within the last five years, you must disclose it to the Human Resources Office and submit an SF-50 if you are currently or were formerly a political appointee.

      To be considered for this position, make sure to submit all required documents when you apply. Missing documents will make your application incomplete and you won't be considered for the job. Please double-check that you've included everything before you hit the submit button, as you won't be able to update your application once you've submitted it.

      If you are relying on your education to meet qualification requirements:

      Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
      schools accredited by accrediting institutions recognized by the U.S. Department of Education.

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

      How to Apply

      To ensure you are successful, follow the below steps to submit your application:

      1. Review the vacancy announcement to ensure that you meet all the necessary qualifications and requirements. Pay close attention to the Major Duties and Requirements sections of the announcement, where you will see the areas upon which an Subject Matter Expert will evaluate your application.
      2. Create or upload your resume on USAJOBS. You can also create and save multiple versions of your resume to apply to different jobs.
      3. Click the "Apply" button on the vacancy announcement to apply online. You'll be redirected to our USAID Applicant Tracking System.
      4. Answer some eligibility questions online. Make sure to read and answer the questions carefully, so you don't miss anything important.
      5. Upload any required supporting documents, such as transcripts, licenses, or certifications, to your application.
      6. Before submitting, double-check that all required fields are completed and all necessary documents are included.


      Make sure to submit your application by 11:59 pm (EST) on the closing date of the announcement. If you need help submitting your application or you have an issue, please contact our human resources office at least two business days before the closing date. If we approve your request for an alternative application method, we'll let you know. Please note that we cannot accept alternative requests after the closing date.

      Agency contact information

      USAID HR Help Desk

      Phone

      202-712-1234 X2

      Email

      hr-helpdesk@usaid.gov

      Address

      Bureau for Humanitarian Assistance

      1300 Pennsylvania Ave NW

      Washington, DC 20523

      US

      Next steps

      If your application is referred, the hiring manager will review your application and determine whether to invite you for an interview. If you are not selected, your application will remain on file for possible consideration for future vacancies for up to four months.

      Note that due to the large volume of applications we receive, only candidates who meet the minimum qualifications and are highly qualified will be contacted. We appreciate your interest in this position and thank you for considering a career with us.

      Fair & Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Criminal history inquiries
      • Equal Employment Opportunity (EEO) Policy
      • Financial suitability
      • New employee probationary period
      • Privacy Act
      • Reasonable accommodation policy
      • Selective Service
      • Signature and false statements
      • Social security number request
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