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Crisis Resource Specialist (Full-Time)
PayCompetitive
LocationLittle Rock/Arkansas
Employment typeFull-Time
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Job Description
- Req#: 25-019
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Flexible work-from-home position with 24/7 coverage
- Chance to make a positive impact on individuals experiencing emotional distress
- Participation in ongoing training and professional development opportunities
What to Expect (Job Responsibilities):
- Provide crisis intervention and support to individuals contacting the 988 Lifeline
- Conduct assessments of individual safety and risk levels using established protocols
- Develop safety plans and empower individuals to utilize coping strategies
- Maintain accurate records of all client interactions while adhering to privacy regulations
- Collaborate with other professionals to ensure comprehensive support for individuals in crisis
What is Required (Qualifications):
- High School Diploma required
- Minimum of one (1) year of crisis or call center experience
- Intermediate level computer skills, including proficiency in Excel, Word, PowerPoint, and Outlook
- Ability to type 50 words per minute
- Strong oral and written communication skills with attention to detail
How to Stand Out (Preferred Qualifications):
- Certification in crisis intervention or suicide prevention
- Thorough understanding of behavioral and mental health issues
- Experience in providing support during mental health crises
- Familiarity with community resources and mental health services
- Ability to work flexible hours, including evenings, weekends, and holidays
#CrisisIntervention #MentalHealthSupport #CustomerService #CareerOpportunity #WorkFromHome
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