Employer Industry: Crisis Intervention Services

Why consider this job opportunity:
- Salary up to $21.75 per hour
- Flexible scheduling options to promote a healthy work-life balance
- Fully remote work capabilities
- Opportunities for career advancement within the organization
- Unlimited access to trainings and continuing education units (CEUs) through the Learning Management System
- HealthSource covers 65% of health and dental insurance premiums

What to Expect (Job Responsibilities):
- Respond to calls, chats, and texts for crisis intervention in a compassionate and professional manner
- Collaborate with individuals in crisis and their support systems to facilitate recovery
- Provide person-centered services and promote coping skills for managing behavioral health symptoms
- Ensure adherence to procedures and protocols for various service queues
- Conduct follow-up communications to provide postvention support after initial contact

What is Required (Qualifications):
- Bachelor's degree in social work, human services, or a related field; equivalent experience may be considered
- Minimum of two (2) years of experience providing person-centered support services
- Strong verbal and written communication skills and organizational abilities
- Proficiency with computers and experience using technology independently in a professional setting
- Must pass all required background checks successfully

How to Stand Out (Preferred Qualifications):
- One (1) year of experience working in a Certified Community Behavioral Health Clinic (CCBHC) or Community Mental Health Center (CMHC)
- Previous experience providing crisis intervention services (minimum one (1) year)
- International Council for Helplines (ICH) Crisis Helpline Specialist Certification within 12 months of hire

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