Employer Industry: Self-Defense and Member Support

Why Consider this Job Opportunity:
- Starting hourly wage up to $19.15+
- Bonus-eligible for company incentive plan
- Paid training provided, combination of virtual and in-person
- Opportunity for growth and development within a nationally recognized organization
- Fun, fast-paced, and rewarding work environment
- Nationally recognized as a top workplace with multiple awards

What to Expect (Job Responsibilities):
- Provide immediate member support over the phone, partnering with internal and external stakeholders
- Remain available and accessible to members via phone for the entire shift
- Advocate for members involved in lawful self-defense incidents
- Prepare incident reports and provide detailed notes to colleagues
- Provide holistic care to members addressing various needs

What is Required (Qualifications):
- High School diploma or equivalent
- Prior work history in customer service and/or sales
- Strong computer navigation skills and proficiency in software
- Ability to maintain confidentiality and handle sensitive information
- Strong listening skills and effective communication abilities

How to Stand Out (Preferred Qualifications):
- Experience in managing complex, confidential, and sensitive information by phone
- Familiarity with Microsoft Suite, Salesforce, and Google Workspace
- Demonstrated ability to prioritize and manage multiple projects
- Strong problem-solving skills and attention to detail
- Demonstrated core values aligned with those of the employer

#MemberSupport #CustomerService #CareerGrowth #BonusEligible #TopWorkplace

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.