Employer Industry: Event Technology

Why consider this job opportunity:
- Generous paid time off (PTO) and paid parental leave after 12 months of continuous employment
- Comprehensive benefits package including medical, dental, and vision coverage
- Opportunities for professional development through Udemy Business platform
- Flexible remote work environment with the option to work from office locations in Montréal, Dallas, or Sydney
- $200 event reimbursement and monthly travel stipend
- Recognized as a Top Workplace and Great Place to Work Canada

What to Expect (Job Responsibilities):
- Design and optimize CRM systems by establishing business requirements and implementing efficient processes
- Analyze data to identify trends that inform business decisions
- Develop and implement customer segmentation and sales campaigns based on various data sources
- Manage lead distribution and develop multi-channel campaigns within clients' CRM systems
- Lead client communications, project updates, and train end users on CRM capabilities

What is Required (Qualifications):
- Minimum of 3 years of experience in Microsoft Dynamics and/or Salesforce CRM Administration
- Proven experience administering Microsoft Dynamics CRM; Salesforce Sales Cloud experience is a plus
- Strong proficiency in Excel
- Knowledge of SQL is preferred but not required
- Experience with data visualization tools like Tableau or Power BI is a plus

How to Stand Out (Preferred Qualifications):
- Familiarity with Ticketmaster ARCHTICS ticketing system
- Experience in the sports or entertainment industry
- Previous experience in data analysis and customer segmentation
- Knowledge of email marketing and online advertising strategies
- Skills in project management and client relations

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