Job Responsibilities:

· Configure and customize Salesforce platform as per the requirements

· Understanding of SAFE Agile framework and participate in SAFe events

· Good Salesforce CRM Design and Architectural understanding, functional understanding

· Contribute to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment

· Good Triaging, Troubleshooting ,Root cause and Impact analysis capabilities

· Participate in efforts to develop, execute testing and producing documentation where needed

· Previous experience in CRM based product development in large projects is preferable

· Creating timelines and development goals.

· Utilize best practices to develop, perform any support needed, enhancements, bug fixes as required to the Salesforce.com platform

· Testing the stability and functionality of the application.

· Provide technical assistance and end user troubleshooting for bug fixes, enhancements or “how-to” assistance.

· Present or demo functionalities where involvement is required

· Communicate properly and make sure the information is clear and workable for all parties involved

· Basic understanding of CI/CD tools like Jenkins

Technical skills:

· Bachelor’s degree in computer science or software engineering.

· At least 4 years of relevant working experience with Salesforce development in which 2 years in lightning development.

· Proficient with Salesforce Lightning Configurations like Lightning App Builder, Lightning Quick Actions.

· Proficient in Apex Triggers and its framework, Apex Classes, LWC, Flows, Batch Apex, Rest API Integrations.

· Proficient in Future Methods and Scheduled, Queueable Apex, Test Classes, JavaScript, HTML, CSS and Visual Force.

· Understanding of Roles, Sharing & Security Model, Public Groups, Data Management, Objects, Page Layouts, Profiles and Permission Sets.

· Good Knowledge in building Reports and Dashboards as per the requirement.

· Advanced knowledge and experience in software development in an Agile environment – ideally with SAFe experience.

· Extensive knowledge on Designing and developing on Salesfore.com application.

· Good understanding of integration patterns and technologies.

· Specific experience with at least one of the areas is valued: Service Cloud, CTI integration, Omni channel or Knowledge Management.

· Experience with online collaboration tools (ideally Jira/Confluence/Mural)

· Knowledge of working on IDE like Eclipse, VS Code.

· Excellent analytic and interpersonal skills to influence and engage colleagues or business stakeholders

· Ability to be flexible and work accurate and outcome based, both independently and in a team environment, in a high pressure, multi-tasking environment with changing priorities

· Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross functional collaboration

· Experience with DevOps environment is valued

· Salesforce PD I certification is mandatory and PD II is preferable.

Soft Skills:

· Excellent verbal and written communication skills in English

· Experience in Customer facing projects

· Excellent team player with good lead capabilities

· Good decision making capabilities

· Good presentation and reporting skills

About the Company:

Mercedes-Benz AG, a pioneer of automotive engineering, sees shaping the future of mobility in a safe and sustainable way as both a motivation and obligation. Mercedes-Benz is consistently implementing its strategy to transform itself toward a fully electric and software-driven future.

Mercedes-Benz Research and Development India (MBRDI) is the largest research and development center for Mercedes-Benz Group AG outside of Germany. MBRDI’s expertise includes developing new technologies like connected, autonomous and electric in the mobility world - driving digital acceleration, leading excellence in-car software and paving the way for sustainable mobility. MBRDI currently employs over 8500 professionals in the field of engineering, digitalisation, testing and simulation, and data science, with people at the heart of our culture. Our philosophy - When every individual shines in his or her own capabilities, we shine!

Qualification: Bachelor’s Degree (Computer Science) or equivalent

No of Years’ Experience: 5 to 8 Years

Mandatory skills:

· Bachelor’s degree in computer science or software engineering.

· At least 3 years of relevant working experience with Salesforce as Technical Consultant and 2 years as Functional Consultant.

· Proficient with Salesforce OOTB configurations.

· Proficient with OOTB features available in one of the Salesforce Product – Sales/Service Cloud. Service Cloud is preferable.

· Good Knowledge in building Reports and Dashboards as per the requirement.

· Experience with Agile development methodologies is desirable.

· Ability to provide Solution Design on Salesfore.com application.

· Experience with online collaboration tools (ideally Jira/Confluence/Mural)

· Excellent analytic and interpersonal skills to influence and engage colleagues or business stakeholders.

· Ability to be flexible and work accurate and outcome based, both independently and in a team environment, in a high pressure, multi-tasking environment with changing priorities

· Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross functional collaboration.

· Salesforce PDI or Admin and either Service or Sales Cloud consultant certification is mandatory. Service Cloud Consultant is preferable.

Soft Skills:

· Excellent verbal and written communication skills in English

· Experience in Customer facing projects and Stakeholder Communication

· Excellent team player with good lead capabilities

· Good decision making capabilities

· Good presentation and reporting skills