Employer Industry: Healthcare Services

Why consider this job opportunity:
- Employees are eligible for medical, dental, and vision coverage on their first day
- Retirement Savings Plan with matching contributions of up to 6% after one year of service
- Paid time off, life insurance, short-term and long-term disability, and Flexible Spending Account (FSA) plans available for full-time and part-time employees
- Additional benefits include tuition reimbursement, pet insurance, and more
- Opportunity to train and support users of a critical CRM system in a leading pediatric specialty care organization

What to Expect (Job Responsibilities):
- Provide end-user support for the Blackbaud CRM system, including user training and troubleshooting issues
- Conduct ongoing refresher training sessions via Microsoft Teams for new and existing users
- Perform data entry, constituent merges, and data cleanup as necessary
- Manage import queues and resolve duplicate records or inconsistent data
- Collaborate with hospital gift officers and development assistants on special projects and surveys

What is Required (Qualifications):
- High-level proficiency in MS Office Suite, Adobe Acrobat Pro, and Internet search engines
- Current Associate's Degree or 2 years of development experience in lieu of a degree

How to Stand Out (Preferred Qualifications):
- Familiarity with the Shriners donor relations process and donor terminology
- Advanced Microsoft Excel experience
- Knowledge of Blackbaud CRM

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