Join Crystal Ski as an office-based Operations Support Agent and be the key link in the chain between our resort teams, our head office colleagues, and our suppliers, providing essential admin support to enable our resort teams to focus on delivering amazing customer service.

This is a locally employed position. You must have the right to live and work in France before applying. If you live in Europe and would like to work abroad – please search for our 'flexible' jobs.

ABOUT THE JOB

• Help keep our guests happy – being the ‘go to’ person for our resort staff, for quick, accurate information
• Work with the resort teams to ensure the content of our Crystal Ski Explorer App is professional, on brand, useful and above all engaging for our guests
• Collate, log & report on all paperwork – whether digital or paper-based - generated by resort teams (e.g. HR, health & safety, vehicle paperwork)
• Distribute and asset manage all company equipment, such as uniform, company vehicles, mobile phones, and iPads that are issued to resort staff
• Liaise with suppliers – ranging from utilities companies to staff accommodation owners to telecom providers - to resolve issues promptly
• Be part of the team on the ground at the airport on a Saturday (France only)

ABOUT YOU

• Fluent in verbal and written English. Additional European languages are advantageous
• An open, friendly & collaborative approach, with the ability to quickly build trust with both guests, colleagues and suppliers
• You manage your time really well and your attention to detail is high. You always produce work to a really high standard
• You’re self-motivated and able to work on your own. Decision-making and taking the initiative comes naturally to you
• You love detail and work methodically to get things done thoroughly and within deadlines
• You are tech savvy with a digital attitude. You’re confident working with Outlook, Excel and Word.
• You have staying power, perseverance, and flexibility
• You want the challenge of working overseas, like the idea of getting ski time but like the structure of an office role
• Ideally, you enjoy driving overseas and are not daunted by doing so in snowy conditions
• You’ve experience in working in an office environment or something similar, but you’re happy to be guest-facing too

ABOUT OUR OFFER

• Your Salary*, Company iPad & Uniform are standard.
• Upon request we can also provide you with an accommodation. Depending on your role & location, you may be sharing a bedroom with another colleague.
• We pay you for all training days completed plus free access to our Learning Hub, Skills Academy & Language Lessons.
• Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation.
• Summer work in our Lakes & Mountains or Beach program and multiple permanent career development opportunities available.

*Salary 2040€ Gross per month

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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