Req#: 58.F40Employer Industry: Cybersecurity
Why consider this job opportunity:
- Competitive compensation package with stock options
- Comprehensive benefits package including health insurance (medical, dental, vision), 401k plan with match, and unlimited PTO
- Work from home or hybrid options available depending on location
- Opportunity to drive product adoption and enhance customer security outcomes
- Collaborate with cross-functional teams in a fast-paced, results-oriented environment
What to Expect (Job Responsibilities):
- Manage customer accounts for both current and new customers, ensuring accountability for renewals and upsells
- Provide in-depth technical guidance on the employer's platform features and best practices to maximize customer value
- Identify opportunities to enhance the use of the employer's capabilities within customer environments
- Collaborate with product management and engineering to address customer requirements and feature requests
- Leverage customer feedback to inform product offerings and services
What is Required (Qualifications):
- Minimum of 4 years of professional experience as a Technical Account Manager in the cybersecurity domain
- Strong understanding of cloud security principles and SaaS application security best practices
- Proven ability to maintain positive customer relationships in a team-focused environment
- Foundational experience with SQL, including the ability to understand and write queries
- Skilled at communicating product and service offerings effectively
How to Stand Out (Preferred Qualifications):
- Experience in identifying growth opportunities and successfully upselling features and services
- Ability to build and maintain relationships with senior leaders and key partners
- Demonstrated understanding of security operations, threat hunting, or related areas
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