FUJIFILM

Customer Support Technician - Phone Support


PayCompetitive
LocationRemote
Employment typeOther

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  • Job Description

      Req#: 33455
      Employer Industry: Imaging and Electronics

      Why consider this job opportunity:
      - Salary up to $32.00/hour
      - Comprehensive benefits package including Medical, Dental, and Vision
      - 401k plan available
      - Paid Time Off for work-life balance
      - Opportunity to develop strong business relationships and enhance customer service skills
      - Role includes travel, providing diverse experiences in different environments

      What to Expect (Job Responsibilities):
      - Provide timely technical support and problem resolution to all customers
      - Monitor critical accounts to minimize downtime and evaluate equipment performance
      - Offer on-site service and installation support for training and development
      - Assist in sales demonstrations and customer visits as needed
      - Communicate technical issues to management and complete required reporting

      What is Required (Qualifications):
      - High School diploma or GED equivalent
      - Minimum of 5 years of field service experience with related product lines
      - Working knowledge of electronics or 2+ years of assigned field territory experience
      - Strong customer service skills and excellent verbal and written communication
      - Valid state driver's license (Real ID compliant) and passport

      How to Stand Out (Preferred Qualifications):
      - Outstanding communication, interpersonal, and leadership skills
      - Excellent organizational and time management skills
      - Ability to work with cross-functional teams
      - Strong analytical and research capabilities
      - Understanding of the importance of communication in customer relations

      #Imaging #Electronics #TechnicalSupport #CareerOpportunity #CustomerService

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Fujifilm's principal activities are the development, production, sale and servicing of business document solutions, medical imaging and diagnostics equipment, cosmetics, regenerative medicine, stem cells, biologics manufacturing, optical films for flat...