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Customer Advocate / Customer Service Representative

5 days ago

Pay$27.00 - $30.00 / hour
LocationKilleen/Texas
Employment typeFull-Time

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  • Job Description

      Req#: etq29AHTkBhg
      Employer Industry: Customer Service and Support

      Why consider this job opportunity:
      - Competitive, performance-based compensation with the potential to earn $24+ within 12 months based on performance
      - 100% company-paid healthcare premiums, along with dental and vision benefits
      - Generous paid time off starting at 13 days for the first year, increasing to 20 days, plus 9 company-paid holidays, including your birthday
      - Flexible part-time or full-time remote work opportunity with the ability to work from home
      - Fast-track advancement opportunities based on individual performance
      - Support for education through tuition reimbursement and student loan repayment programs

      What to Expect (Job Responsibilities):
      - Independently manage all customer requests, including orders, discrepancies, product inquiries, and returns
      - Collaborate with various company channels to ensure customer expectations are met
      - Maintain and cultivate relationships with customers and sales teams through effective communication
      - Monitor customer satisfaction and implement corrective action plans as needed
      - Perform data entry and administrative tasks, including maintaining logs and assisting the HR Manager

      What is Required (Qualifications):
      - Ability to maintain confidentiality concerning financial information
      - Must display a high level of integrity and honesty
      - Strong organizational skills with the ability to prioritize tasks efficiently
      - Highly motivated self-starter who proposes solutions proactively
      - Must be flexible and adaptable to create positive change

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service, data entry, or administrative roles
      - Familiarity with online focus groups and product testing

      #CustomerService #RemoteWork #CareerGrowth #HealthBenefits #FlexibleHours

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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