Industry: Healthcare Clinic specializing in Disability and Occupational Health Examination Services

Why consider this job opportunity:
- Competitive compensation and quarterly bonuses
- Tuition reimbursement
- 50% company match of salary contributions
- Generous paid time off and paid holidays
- Access to flexible benefits and wellness programs
- Inclusive and ethical work environment

What to Expect (Job Responsibilities):
- Provide customer service by addressing inquiries and resolving issues
- Triage customer needs and verify demographics
- Clarify inquiries and provide information to appropriate entities
- Escalate unresolved matters to the next appropriate department
- Promote the use of advanced case management technology

What is Required (Qualifications):
- High School diploma or equivalent
- 3 to 5 years of call center/scheduling experience
- Previous medical office/call center experience preferred
- Must pass background investigation

How to Stand Out (Preferred Qualifications):
- Strong knowledge of administrative processes
- Ability to work as a team member and individual contributor
- Proficiency in relevant computer applications
- Excellent data entry and typing skills
- Ability to work various shifts and cover multiple time zones

#Healthcare #CustomerService #CallCenter #DisabilityClaims #OccupationalHealth

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