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Customer Care Specialist 1 - Remote - New Mexico
PayCompetitive
LocationAlbuquerque/New Mexico
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R-733476
Employer Industry: Retail
Why consider this job opportunity:
- Work remotely with a monthly subsidy of $50 for home office expenses
- Comprehensive benefits package including medical, dental, vision, and retirement options
- Opportunity for career advancement and growth within the organization
- Flexible scheduling with full-time hours, including nights, weekends, and holidays
- Supportive and collaborative work environment focused on employee development
What to Expect (Job Responsibilities):
- Act as a Brand Ambassador for the employer, providing world-class service to all customers
- Troubleshoot and resolve customer service inquiries or issues via incoming phone contacts
- Provide customers with critical service and product information to ensure satisfaction
- Process orders and enter data into the order entry system
- Track customer packages and perform other duties as assigned
What is Required (Qualifications):
- Minimum of 6 months experience in a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage
- Ability to meet the employer's Work from Home Guidelines and expectations
- Excellent communication skills
- Ability to work in a fast-paced environment and demonstrate a high sense of urgency
- A quiet, distraction-free, secure home workspace with wired, high-speed internet
How to Stand Out (Preferred Qualifications):
- Experience working in a virtual call center environment
- Familiarity with troubleshooting computer systems and resolving issues independently
- Flexibility to adjust to peak business needs and required overtime
#Retail #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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