Employer Industry: Retail

Why consider this job opportunity:
- Work remotely from the comfort of your home
- Monthly work-from-home subsidy of $50
- Comprehensive benefits package including medical, dental, vision, and retirement plans
- Employee merchandise discount and access to EAP resources
- Opportunity to provide world-class customer service and act as a brand ambassador
- Flexible scheduling, including nights, weekends, and holidays

What to Expect (Job Responsibilities):
- Serve as a Brand Ambassador, delivering exceptional service to all customers
- Troubleshoot and resolve customer service inquiries via incoming phone calls
- Provide critical service and product information to ensure customer satisfaction
- Process orders and manage data entry through the order entry system
- Track customer packages and perform other assigned duties

What is Required (Qualifications):
- Minimum of 6 months experience in a customer service-focused environment (contact center, retail, hospitality, or food and beverage)
- Excellent communication skills
- Ability to work in a fast-paced environment and demonstrate urgency
- Proficiency in computer systems and troubleshooting with minimal assistance
- Quiet, distraction-free workspace with high-speed wired internet connection

How to Stand Out (Preferred Qualifications):
- Experience in a contact center or a similar customer service role
- Familiarity with Nordstrom's customer service guidelines and expectations

#Retail #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.