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Customer Care Specialist 1 - Remote - Oregon
4 days agoPayCompetitive
LocationPortland/Oregon
Employment typeFull-Time
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Job Description
- Req#: R-728963
Employer Industry: Retail
Why consider this job opportunity:
- Work remotely from home, providing flexibility in your work environment
- Competitive benefits package including medical, vision, dental, retirement, and paid time off
- $50/month work-from-home subsidy to support your home office needs
- Opportunity to act as a Brand Ambassador and make a positive impact on customer satisfaction
- Paid training program to ensure you are well-prepared for your role
- Potential for career growth within a reputable company known for its customer service excellence
What to Expect (Job Responsibilities):
- Serve as a Brand Ambassador for the employer, delivering world-class service to customers
- Troubleshoot and resolve customer service inquiries via incoming phone calls
- Provide customers with essential service and product information to ensure satisfaction
- Process orders and input data into the order entry system during calls
- Track customer packages and perform additional tasks as assigned
What is Required (Qualifications):
- Minimum of 6 months experience in a customer service-focused role, such as retail or hospitality
- Ability to meet the employer's work-from-home guidelines and expectations
- Strong communication skills, both verbal and written
- Capacity to work in a fast-paced environment with a sense of urgency
- A quiet and secure home workspace with a wired, high-speed internet connection
How to Stand Out (Preferred Qualifications):
- Experience in a contact center environment is a plus
- Familiarity with computer systems and troubleshooting issues independently
- Flexibility to work varying shifts, including nights, weekends, and holidays
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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