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Customer Care Specialist 1 - Remote - Oregon

4 days ago

PayCompetitive
LocationPortland/Oregon
Employment typeFull-Time

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  • Job Description

      Req#: R-728963
      Employer Industry: Retail

      Why consider this job opportunity:
      - Work remotely from home, providing flexibility in your work environment
      - Competitive benefits package including medical, vision, dental, retirement, and paid time off
      - $50/month work-from-home subsidy to support your home office needs
      - Opportunity to act as a Brand Ambassador and make a positive impact on customer satisfaction
      - Paid training program to ensure you are well-prepared for your role
      - Potential for career growth within a reputable company known for its customer service excellence

      What to Expect (Job Responsibilities):
      - Serve as a Brand Ambassador for the employer, delivering world-class service to customers
      - Troubleshoot and resolve customer service inquiries via incoming phone calls
      - Provide customers with essential service and product information to ensure satisfaction
      - Process orders and input data into the order entry system during calls
      - Track customer packages and perform additional tasks as assigned

      What is Required (Qualifications):
      - Minimum of 6 months experience in a customer service-focused role, such as retail or hospitality
      - Ability to meet the employer's work-from-home guidelines and expectations
      - Strong communication skills, both verbal and written
      - Capacity to work in a fast-paced environment with a sense of urgency
      - A quiet and secure home workspace with a wired, high-speed internet connection

      How to Stand Out (Preferred Qualifications):
      - Experience in a contact center environment is a plus
      - Familiarity with computer systems and troubleshooting issues independently
      - Flexibility to work varying shifts, including nights, weekends, and holidays

      #Retail #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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