Employer Industry: Furniture Retail

Why consider this job opportunity:
- Salary range of $20.85 - $24.36 per hour
- Sales Incentive Program to reward performance
- Comprehensive benefits package including medical, dental, and vision plans
- Paid Time Off & Holiday Pay, with up to 125 hours of paid time off annually
- Opportunity for hybrid work, combining in-store and remote customer service
- Supportive company culture focusing on work-life balance and personal fulfillment

What to Expect (Job Responsibilities):
- Engage with customers through various channels to promote and sell products
- Meet or exceed sales targets by understanding customer needs and recommending solutions
- Provide excellent customer service by resolving inquiries and issues with professionalism
- Maintain accurate records of customer interactions using CRM software
- Assist with in-store operations and ensure a welcoming shopping environment

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required
- Minimum of 2 years of related customer service experience in a call center environment
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Proficiency in Microsoft Office and CRM/order management platforms required

How to Stand Out (Preferred Qualifications):
- Retail experience preferred
- Previous hybrid work environment experience preferred
- Bilingual/multilingual skills preferred
- Proficiency in NetSuite and Gladly preferred
- Ability to move medium to large furniture items and perform physical tasks

#FurnitureRetail #CustomerService #HybridWork #CareerOpportunity #EmployeeBenefits

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