Employer Industry: Furniture Retail

Why consider this job opportunity:
- Salary range up to $25.14 per hour
- Sales Incentive Program to reward performance
- Comprehensive benefits including medical, dental, and vision plans
- Opportunity for career advancement in a fast-growing company
- Hybrid work model offering both in-store and remote customer service flexibility
- Paid Time Off and Holiday Pay to support work-life balance

What to Expect (Job Responsibilities):
- Engage with potential and existing customers through various channels to promote and sell products
- Meet or exceed sales targets and KPIs by understanding customer needs
- Provide excellent customer service by promptly responding to inquiries and resolving issues
- Maintain accurate records of customer interactions using CRM software
- Assist customers with product information, order processing, and technical support

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required
- Minimum of 2 years of related customer service experience in a call center environment
- Must be able to work flexible hours including evenings, weekends, and holidays
- Proficiency in Microsoft Office and CRM/order management platforms required

How to Stand Out (Preferred Qualifications):
- Retail experience preferred
- Previous hybrid work experience preferred
- Bilingual/multilingual skills preferred
- Proficiency in NetSuite and Gladly preferred
- Ability to move furniture items up to 75 pounds

#FurnitureRetail #CustomerService #HybridWork #SalesIncentives #CareerGrowth

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