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Customer Experience Specialist


Pay$20.00 - $22.00 / hour
LocationKirkland/Washington
Employment typeFull-Time

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  • Job Description

      Req#: 2995755
      Employer Industry: Wellness Company

      Why consider this job opportunity:
      - Salary up to $22 per hour
      - Comprehensive benefits package including 100% employer-paid medical, dental, and vision
      - 401(k) plan with matching contributions
      - Generous paid time off: 15 PTO days in your first year and 10 paid holidays
      - Opportunity to work in a supportive environment that encourages career advancement
      - Company-provided equipment including a laptop, headset, mouse, and keyboard

      What to Expect (Job Responsibilities):
      - Answer and resolve a high volume of telephone calls and emails from customers
      - Create new customer accounts and recommend additional products and services
      - Address general inquiries regarding products, promotions, returns, refunds, and shipping
      - Process customer orders efficiently and accurately
      - Maintain a professional demeanor while managing multiple responsibilities concurrently

      What is Required (Qualifications):
      - Must reside in Washington State, Nevada, or Arizona
      - Call center experience preferred
      - Strong sales and cross-sales skills
      - Exceptional customer service skills and attention to detail
      - Ability to problem-solve, think quickly, and multi-task effectively

      How to Stand Out (Preferred Qualifications):
      - Experience in a fast-paced, results-oriented environment
      - Excellent verbal and written communication skills
      - Strong interpersonal skills with the ability to build relationships
      - Technical savviness and quick learning ability with new systems

      #Wellness #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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