Employer Industry: Health Technology

Why consider this job opportunity:
- Salary up to $93,400 per year
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer success and engagement
- Work in a fast-paced, innovative environment with cutting-edge technology

What to Expect (Job Responsibilities):
- Host tailored trainings, consultations, and workshops to help customers achieve their goals with the employer's 3D software
- Partner with Account Managers to align customers' onboarding plans with their launch goals and deadlines
- Serve as a trusted technical advisor to customers during onboarding and throughout their lifecycle
- Provide high-quality technical support via various channels, managing issues from initial report to resolution
- Develop and update digital education materials for the help center and products

What is Required (Qualifications):
- Minimum of 2 years experience in customer onboarding, implementation, or technical support, preferably in B2B SaaS or health tech
- Strong attention to detail and problem-solving skills
- Exceptional written and verbal communication skills
- Ability to learn new technologies quickly and adapt to evolving products and customer needs
- Experience with CRM systems (e.g., HubSpot or Salesforce) and helpdesk software (e.g., Zendesk) is a plus

How to Stand Out (Preferred Qualifications):
- Familiarity with technical integrations and/or digital education platforms
- Proven ability to deliver engaging presentations and write clear, effective documentation

#HealthTech #CustomerSuccess #CareerOpportunity #TrainingProvided #InnovativeTechnology

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