Employer Industry: Dental Technology

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a strong preference for candidates residing in Georgia, Utah, or Indiana
- Supportive and collaborative work environment
- Chance to empower customers and make a positive impact on their business outcomes
- Engage in continuous learning and professional development in the dental technology field

What to Expect (Job Responsibilities):
- Oversee the customer’s onboarding journey from sales handoff to successful implementation
- Conduct customized training sessions that address the unique needs of each customer
- Maintain regular check-ins with customers to track progress and address any concerns
- Continuously enhance product knowledge and convey value propositions to customers
- Collect and relay customer feedback to improve products, services, and overall customer experience

What is Required (Qualifications):
- High School diploma or equivalent experience
- A minimum of 3+ years of relevant experience
- Experience in SaaS customer support and/or dental office settings
- Strong verbal and written communication skills
- Exceptional organizational skills to manage multiple customers

How to Stand Out (Preferred Qualifications):
- Familiarity with dental technology products and services
- Experience in customer relationship management
- Ability to learn new technologies and software systems quickly
- Proven track record of reducing customer churn and fostering positive relationships
- Team collaboration experience in a customer-focused environment

#DentalTechnology #CustomerSuccess #RemoteWork #CareerGrowth #CustomerOnboarding

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