Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Salary up to $17.20/hour (plus an extra $1 per hour for Spanish speaking!)
- Potential to earn up to an additional $4.57 per hour based on benefit elections
- Thorough training provided to ensure a superior customer experience
- Tools for career development and advancement within Nelnet
- Cross-training opportunities in various communication channels
- Supportive work environment focused on individual success

What to Expect (Job Responsibilities):
- Respond to incoming borrower interactions through various channels
- Interact with customers on their accounts via inbound and outbound calls
- Maintain data integrity and confidentiality
- Address customer questions and resolve issues across multiple platforms
- Update customer account information accurately

What is Required (Qualifications):
- High school degree or equivalent preferred
- 1+ year of customer service experience preferred
- Experience in retail or customer-facing roles desired
- Strong oral and written communication skills
- Ability to learn and retain knowledge of the student loan industry

How to Stand Out (Preferred Qualifications):
- Experience in retail or other customer-facing positions
- Knowledge of MS Office and business math
- Problem-solving skills and ability to manage multiple priorities

#FinancialServices #CustomerService #CareerDevelopment #TrainingProvided #OpportunityforAdvancement

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.