Western & Southern
Customer Service Advocate -Work from Home
PayCompetitive
LocationFremont/Michigan
Employment typeFull-Time
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Job Description
- Req#: 20063
Employer Industry: Life Insurance
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive training program lasting 10 weeks
- Supportive and collaborative work environment
- Competitive pay with commission potential based on performance
- Chance to make a positive impact on customer satisfaction and financial security
- Ability to obtain multi-state insurance licenses while employed
What to Expect (Job Responsibilities):
- Respond to customer inquiries via inbound and outbound service and sales telephone interactions, addressing various customer needs
- Engage in consultative conversations to assess and recommend insurance products that meet customer needs
- Handle customer inquiries professionally, ensuring compliance with regulatory requirements
- Attend extensive on-site training to develop product knowledge and sales techniques
- Maintain and obtain necessary licensing in multiple states as required by the employer
What is Required (Qualifications):
- High School Diploma or GED
- 1-2 years of customer service experience
- Proven ability to communicate effectively in a customer-friendly manner
- Strong verbal and written communication skills, including grammar and spelling
- Ability to obtain a Life and Health Insurance License upon hire
How to Stand Out (Preferred Qualifications):
- Contact center experience and knowledge
- Life insurance industry experience and knowledge
- Bilingual competency in English and Spanish
- Strong service acumen and sales focus
- Proficiency in PC, data entry, and word processing software skills
#LifeInsurance #CustomerService #CareerOpportunity #TrainingProvided #SalesFocus
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
5 billion as of March 2017. Through its member companies, Western & Southern offers a variety of financial services such as life insurance, annuities, mutual funds and investment management.