Employer Industry: Customer Service

Why consider this job opportunity:
- Salary up to $16.25 per hour
- Fully remote work opportunity, allowing for flexibility
- Supportive team environment that fosters collaboration
- Opportunity to develop strong relationships with customers, enhancing customer retention
- Full-time hours with a focus on resolving customer inquiries effectively

What to Expect (Job Responsibilities):
- Answer customer questions and assist with order placement and site navigation through phone, chat, and email
- Resolve customer issues in a timely, upbeat, and friendly manner
- Manually place new orders and field customer questions, concerns, and problems
- Maintain a thorough working knowledge of the employer's products and relay this information to customers
- Develop rapport with customers to ensure the best service possible

What is Required (Qualifications):
- High School Diploma or equivalent
- One to two years of customer service experience preferred
- Strong interpersonal skills and professional phone etiquette
- Proficient use of computer and software applications (Microsoft Office, Google Docs, Email)
- Exceptional grammar and punctuation skills

How to Stand Out (Preferred Qualifications):
- Experience with creative problem-solving techniques
- Knowledge of customer service principles and best practices
- Ability to multitask effectively and work both independently and as part of a team

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.