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Customer Service Agent - Full Time

6 days ago

Pay$14.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

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  • Job Description

      Req#: R213419
      Employer Industry: Moving and Storage Services

      Why consider this job opportunity:
      - Salary of $14/hour (note: hourly base wage may vary based on state or local minimum wage laws)
      - Comprehensive health and wellness benefits for eligible candidates, including medical, dental, and vision coverage
      - Opportunities for career growth and development through on-the-job training and free online courses
      - Financial wellness programs, including tuition reimbursement and access to a credit union
      - Employee Stock Ownership Plan (ESOP) and 401(k) savings plan for future financial security
      - Work remotely from the comfort of your own home

      What to Expect (Job Responsibilities):
      - Handle inbound customer calls, providing exceptional service and personalized solutions
      - Maintain an understanding of products and services to address diverse customer needs
      - Navigate multiple software applications efficiently to resolve customer inquiries
      - Demonstrate empathy and composure while assisting customers in challenging situations
      - Complete a job-related assessment as part of the application process

      What is Required (Qualifications):
      - Must be available to work 40 hours per week, primarily between 12:00 PM - 8:30 PM, Arizona time
      - Ability to work at least one 8-hour shift on a weekend day per week
      - Availability to work on holidays to support customers year-round
      - Strong typing skills with accurate data entry and professional written communication
      - Completion of a job-related assessment is required for consideration

      How to Stand Out (Preferred Qualifications):
      - Friendly and caring demeanor with a positive approach to customer interactions
      - Ability to anticipate customer needs and provide proactive service
      - Experience navigating multiple software applications and systems

      #MovingServices #CustomerService #RemoteWork #CareerGrowth #HealthBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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