U-Haul
Customer Service Agent - Full Time
6 days agoPay$14.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time
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Job Description
- Req#: R213419
Employer Industry: Moving and Storage Services
Why consider this job opportunity:
- Competitive hourly wage of $14/hour, with potential increases based on local minimum wage laws
- Opportunity for career advancement and professional development through on-the-job training and free online courses at U-Haul University
- Comprehensive health and wellness benefits, including full medical coverage, prescription plans, and virtual doctor visits for eligible candidates
- Financial wellness support, including tuition reimbursement and access to U-Haul Federal Credit Union membership
- Flexible work-from-home position with the ability to manage your schedule
- Engaging and supportive team environment that prioritizes employee well-being
What to Expect (Job Responsibilities):
- Handle inbound customer calls, providing exceptional service and personalized solutions
- Maintain a deep understanding of products and services to effectively address customer needs
- Demonstrate empathy and composure when assisting customers with concerns
- Navigate multiple software applications efficiently to resolve customer inquiries
- Complete a job-related assessment as part of the application process
What is Required (Qualifications):
- Must be able to commit to working 40 hours per week between 12:00 PM – 8:30 PM, Arizona time
- Availability to work at least one 8-hour shift on a weekend day per week
- Must be able to work on holidays as needed to support customer service
- Strong typing speed and professional written communication skills
- Completion of a job-related assessment is required for consideration
How to Stand Out (Preferred Qualifications):
- Experience in customer service or related fields
- Familiarity with navigating software applications and providing technical support
- Previous experience working in a remote environment
- Ability to engage customers in a friendly and approachable manner
- Strong problem-solving skills and ability to work independently
#CustomerService #RemoteWork #CareerGrowth #HealthBenefits #FinancialWellness
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.