U-Haul

Customer Service Agent - Full Time


Pay$14.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

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  • Job Description

      Req#: R214888
      Employer Industry: Moving and Transportation Services

      Why consider this job opportunity:
      - Salary of $14/hour, with potential for higher pay based on local minimum wage laws
      - Opportunity for career advancement through on-the-job training and free online courses at U-Haul University
      - Comprehensive health and wellness benefits, including medical, dental, and vision coverage (for eligible candidates)
      - Financial wellness programs, including tuition reimbursement and life insurance options
      - Flexible remote work opportunity from the comfort of your home
      - Supportive and positive work environment that emphasizes customer satisfaction

      What to Expect (Job Responsibilities):
      - Handle inbound calls and provide exceptional customer service while creating personalized solutions
      - Engage with customers in a friendly and approachable manner to support a positive interaction
      - Maintain a deep understanding of products and services to anticipate customer needs
      - Navigate multiple software applications efficiently to resolve customer inquiries
      - Complete a job-related assessment as part of the application process

      What is Required (Qualifications):
      - Must be able to commit to and work 40 hours per week, primarily between 11:00 AM – 7:30 PM, Arizona time
      - Availability to work at least one weekend day per week, with priority given to those who can work both weekend days
      - Strong typing skills and proficiency in written communication, including spelling and grammar
      - Ability to maintain composure in challenging situations and provide thoughtful solutions
      - Must have a personal home computer that meets technical requirements for job duties

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer service role, particularly in a fast-paced environment
      - Familiarity with software applications and systems relevant to customer service operations
      - Previous remote work experience that demonstrates self-discipline and time management
      - Additional language skills that enhance communication with diverse customer bases
      - Experience with conflict resolution and problem-solving in customer interactions

      #CustomerService #RemoteWork #CareerGrowth #HealthBenefits #UHaulUniversity

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.