U-Haul

Customer Service Agent - Full Time

New

Pay$14.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

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  • Job Description

      Req#: R217578
      Employer Industry: Moving and Storage Services

      Why consider this job opportunity:
      - Salary of $14/hour (may vary based on state or local minimum wage laws)
      - Comprehensive health and wellness benefits for eligible candidates, including full medical coverage and virtual doctor visits
      - Opportunities for career growth and development through on-the-job training and free online courses at U-Haul University
      - Wellness reimbursement programs to support personal health and fitness
      - Employee Stock Ownership Plan (ESOP) and a 401(k) savings plan to help secure your financial future
      - Work remotely from home, providing flexibility in your work environment

      What to Expect (Job Responsibilities):
      - Handle inbound calls, providing exceptional customer service and personalized solutions
      - Engage with customers in a friendly and approachable manner to create a positive interaction
      - Maintain a deep understanding of products and services to anticipate customer needs
      - Navigate multiple software applications and systems efficiently to resolve customer inquiries
      - Complete a job-related assessment as part of the hiring process

      What is Required (Qualifications):
      - Must be able to commit to 40 hours per week during specified hours, including weekends and holidays
      - Ability to work in a private, quiet workspace at home without distractions
      - Normal typing speed with accurate data entry and strong written communication skills
      - Completion of initial paid training program to prepare for customer interactions
      - Must have a personal computer that meets specified technical requirements

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer service role, particularly in a remote setting
      - Familiarity with navigating software applications and problem-solving in a fast-paced environment
      - Ability to demonstrate empathy and maintain composure in challenging situations
      - Previous training or coursework related to customer service or support
      - Strong interpersonal skills and a positive attitude towards customer interactions

      #CustomerService #RemoteWork #CareerGrowth #HealthBenefits #FlexibleSchedule
  • About the company

      U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.