U-Haul
Customer Service Agent - Full Time
NewPay$14.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time
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Job Description
- Req#: R217578
Employer Industry: Moving and Storage Services
Why consider this job opportunity:
- Salary of $14/hour (may vary based on state or local minimum wage laws)
- Comprehensive health and wellness benefits for eligible candidates, including full medical coverage and virtual doctor visits
- Opportunities for career growth and development through on-the-job training and free online courses at U-Haul University
- Wellness reimbursement programs to support personal health and fitness
- Employee Stock Ownership Plan (ESOP) and a 401(k) savings plan to help secure your financial future
- Work remotely from home, providing flexibility in your work environment
What to Expect (Job Responsibilities):
- Handle inbound calls, providing exceptional customer service and personalized solutions
- Engage with customers in a friendly and approachable manner to create a positive interaction
- Maintain a deep understanding of products and services to anticipate customer needs
- Navigate multiple software applications and systems efficiently to resolve customer inquiries
- Complete a job-related assessment as part of the hiring process
What is Required (Qualifications):
- Must be able to commit to 40 hours per week during specified hours, including weekends and holidays
- Ability to work in a private, quiet workspace at home without distractions
- Normal typing speed with accurate data entry and strong written communication skills
- Completion of initial paid training program to prepare for customer interactions
- Must have a personal computer that meets specified technical requirements
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a remote setting
- Familiarity with navigating software applications and problem-solving in a fast-paced environment
- Ability to demonstrate empathy and maintain composure in challenging situations
- Previous training or coursework related to customer service or support
- Strong interpersonal skills and a positive attitude towards customer interactions
#CustomerService #RemoteWork #CareerGrowth #HealthBenefits #FlexibleScheduleAbout the company
U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.