Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient account management and financial assistance
- Comprehensive training provided to enhance skills in customer service and healthcare account management
- Engaging work culture that values contributions and ideas from all staff

What to Expect (Job Responsibilities):
- Manage inbound and outbound calls related to patient account balances, ensuring excellent customer service
- Negotiate acceptable payment arrangements with patients and responsible parties to resolve account balances
- Document payment commitments and ensure appropriate follow-up on accounts
- Provide information regarding the Financial Assistance Program and assist callers with applications
- Maintain compliance with HIPAA regulations and ensure the privacy of patient information

What is Required (Qualifications):
- High school diploma required
- Minimum of 3 years of experience in a hospital, physician's office, or related healthcare office environment
- Basic knowledge of medical terminology
- Strong time management skills and ability to manage multiple priorities in a high-stress environment
- Excellent internal and external customer service skills

How to Stand Out (Preferred Qualifications):
- 2 years of experience in healthcare account management with customer service experience
- Proficiency in PC applications and detailed-oriented organizational skills
- Strong analytical and problem-solving capabilities

#HealthcareServices #CustomerService #CareerOpportunity #PatientCare #FinancialAssistance

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.