Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient satisfaction and financial outcomes
- Engaging work atmosphere that values contributions and ideas
- Comprehensive training and educational updates related to HIPAA compliance

What to Expect (Job Responsibilities):
- Manage patient accounts, ensuring cash collection and final resolution of self-pay balances
- Handle inbound and outbound calls, negotiating payment arrangements with patients
- Validate self-pay balances and confirm patient responsibility for account balances
- Document payment commitments and ensure appropriate follow-up actions are taken
- Provide information about the Financial Assistance Program and assist patients with applications

What is Required (Qualifications):
- High school diploma required
- Minimum of 3 years of experience in a hospital, physician's office, or related healthcare environment
- Basic knowledge of medical terminology
- Excellent communication skills, both oral and written
- Strong organizational skills and ability to manage multiple priorities in a high-stress environment

How to Stand Out (Preferred Qualifications):
- 2 years of experience in healthcare account management with customer service experience
- Proficiency in PC applications and basic computer knowledge
- High-level problem-solving and analytical skills
- Experience in customer satisfaction and service recovery situations
- Flexibility to adapt to changing work needs in an active environment

#Healthcare #CustomerService #CareerGrowth #PatientSatisfaction #IntegratedHealthSystem

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."