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Customer Service and Order Management Specialist


Pay$45000.00 - $50000.00 / year
LocationSchaumburg/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: 4659550007
      Employer Industry: Consumer Packaged Goods (CPG)

      Why Consider this Job Opportunity:
      - Salary up to $50,000 depending on years of experience and expertise
      - 16 days of PTO and 11 paid company holidays per year
      - 3 months fully paid parental leave (regardless of gender)
      - Medical, dental, and vision benefits
      - Opportunity for career growth and development within a supportive environment
      - Hybrid work model with in-office requirements only two days a week

      What to Expect (Job Responsibilities):
      - Provide excellent, timely, accurate, and professional customer service to clients and internal sales departments
      - Manage incoming orders and input data into the order entry system
      - Review orders for accuracy and completeness
      - Assist customers and clients with inquiries or issues regarding their orders
      - Maintain necessary data within the order entry system to ensure efficient processing

      What is Required (Qualifications):
      - Strong experience with Microsoft Excel and Outlook
      - Excellent customer service and communication skills
      - Strong analytical and problem-solving abilities
      - Accurate data entry skills
      - Ability to work well under pressure and as part of a team

      How to Stand Out (Preferred Qualifications):
      - Prior experience with a CPG broker or manufacturer
      - Experience supporting a sales team

      #ConsumerPackagedGoods #CustomerService #CareerGrowth #HybridWork #InclusiveWorkplace
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