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Customer Service and Order Management Specialist
Pay$45000.00 - $50000.00 / year
LocationSchaumburg/Illinois
Employment typeFull-Time
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Job Description
- Req#: 4659550007
Employer Industry: Consumer Packaged Goods (CPG)
Why Consider this Job Opportunity:
- Salary up to $50,000 depending on years of experience and expertise
- 16 days of PTO and 11 paid company holidays per year
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision benefits
- Opportunity for career growth and development within a supportive environment
- Hybrid work model with in-office requirements only two days a week
What to Expect (Job Responsibilities):
- Provide excellent, timely, accurate, and professional customer service to clients and internal sales departments
- Manage incoming orders and input data into the order entry system
- Review orders for accuracy and completeness
- Assist customers and clients with inquiries or issues regarding their orders
- Maintain necessary data within the order entry system to ensure efficient processing
What is Required (Qualifications):
- Strong experience with Microsoft Excel and Outlook
- Excellent customer service and communication skills
- Strong analytical and problem-solving abilities
- Accurate data entry skills
- Ability to work well under pressure and as part of a team
How to Stand Out (Preferred Qualifications):
- Prior experience with a CPG broker or manufacturer
- Experience supporting a sales team
#ConsumerPackagedGoods #CustomerService #CareerGrowth #HybridWork #InclusiveWorkplaceAbout the company
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