Employer Industry: E-commerce and Order Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Competitive salary based on experience
- Chance to work with a dynamic team focused on providing excellent customer service
- Engage in a role that contributes directly to client satisfaction and operational efficiency

What to Expect (Job Responsibilities):
- Send accurate and detailed invoices to clients through DocuSign
- Provide status updates on orders, including those pending, placed, or needing placement, by checking web portals
- Verify product availability via online portals or by contacting vendors
- Place orders with vendors and distributors through online portals
- Respond to live chat inquiries as needed

What is Required (Qualifications):
- Minimum of 2 years of experience in customer service support, including shipping and order processing
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Experience working with a CRM or order management system
- Strong attention to detail and accuracy in processing orders
- Excellent communication and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Familiarity with online order management and invoicing systems
- Experience in a fast-paced e-commerce environment
- Ability to work independently and manage multiple tasks efficiently
- Knowledge of vendor and distributor communication processes

#Ecommerce #CustomerService #OrderManagement #CareerOpportunity #Philippines

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