American Family Insurance

Customer Service and Sales Representative


Pay$23.00 / hour
LocationEden Prairie/Minnesota
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R33680
      Employer Industry: Insurance

      Why consider this job opportunity:
      - Salary up to Compensation Maximum
      - Opportunity for career advancement and growth within the organization
      - Work remotely up to 80% of the time
      - Comprehensive medical, dental, vision, and wellbeing benefits
      - Competitive 401(k) contribution and pension plan
      - Paid time off program and student loan repayment options

      What to Expect (Job Responsibilities):
      - Respond to customer interactions regarding billing, policy coverage, and policy changes
      - Provide thorough service to ensure complete customer satisfaction
      - Make exception decisions to ensure customer and organizational needs are met
      - Assist with peer development through information and knowledge sharing
      - Attend scheduled training classes and participate in development opportunities

      What is Required (Qualifications):
      - Demonstrated experience providing customer-driven solutions, support, or service
      - Basic knowledge and understanding of mathematics
      - Experience in a customer service environment
      - Ability to guide customers to resolution
      - Obtain property and casualty producer licenses within specified timelines

      How to Stand Out (Preferred Qualifications):
      - Completion of AD Banker On-Line Pre-Licensing Course for employee's resident state
      - Relevant professional certifications or licenses
      - Additional experience in the insurance industry
      - Experience working in a remote or virtual environment
      - Strong analytical and problem-solving skills

      #InsuranceIndustry #RemoteWorkOpportunity #CareerGrowth #CompetitiveCompensation #CustomerService

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and re...