Government of Canada - Atlantic

customer service assistant


Pay16.00 / hour
LocationMoncton/New Brunswick
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 41534195

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate
      • or equivalent experience

      Experience

      7 months to less than 1 year

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Work setting

      • Private sector

      Responsibilities

      Tasks

      • Answer written and oral inquiries
      • Co-ordinate special publicity events and promotions
      • Gather, research and prepare communications material
      • Address customers' complaints or concerns
      • Answer inquiries and provide information to customers
      • Arrange for billing for services
      • Arrange for refunds and credits
      • Issue receipts and other forms
      • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
      • Perform general office duties
      • Receive payments
      • Sell merchandise
      • Maintain and manage digital database

      Benefits

      Other benefits

      • Free parking available
  • About the company