Employer Industry: Consulting Firm

Why consider this job opportunity:
- Salary up to $22 per hour
- Health, dental, and vision insurance provided
- 401(k) plan with company matching
- Paid time off and holidays included
- Tech/home office stipend available
- Opportunities for training and development

What to Expect (Job Responsibilities):
- Respond to customer inquiries via email, phone, and live chat
- Provide expert knowledge on employer services and policies
- Resolve customer issues efficiently and with empathy
- Document interactions using support tools like Zendesk or Freshdesk
- Collaborate with other departments to improve service delivery

What is Required (Qualifications):
- 1-2 years of customer service or support experience
- Strong communication skills (written & verbal)
- Comfortable using CRM or help desk software (Zendesk, Salesforce, etc.)
- High school diploma or GED required (Associate's or Bachelor's preferred)
- Self-starter who thrives in a remote work setting

How to Stand Out (Preferred Qualifications):
- Typing speed of 45+ WPM a plus
- Associate's or Bachelor's degree preferred

#Consulting #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.