Employer Industry: Telecommunications

Why consider this job opportunity:
- Salary starting at $16.48/hr with uncapped commissions for meeting sales goals
- Employee discounts of up to 50% on eligible services and products
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid Time Off and holidays, with increasing PTO after the first year
- Paid training and opportunities for career development
- Flexible remote work arrangement with provided equipment

What to Expect (Job Responsibilities):
- Handle customer interactions (calls, chats, emails) in a fast-paced environment
- Accurately resolve service, billing, payments, and collections issues
- Explain bills and product features clearly to customers
- Troubleshoot basic problems and escalate to higher support if necessary
- Build customer confidence and loyalty by effectively resolving issues

What is Required (Qualifications):
- Strong customer focus and unwavering commitment to service
- Demonstrated strong work ethic and adaptability
- Proven problem-solving skills and attention to detail
- Availability to work a flexible 40-hour schedule, including nights and weekends

How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales roles within a telecommunications environment
- Familiarity with technical support processes and customer inquiry resolution

#Telecommunications #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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