Employer Industry: Telecommunications

Why consider this job opportunity:
- Salary starting at $16.40/hr + uncapped commissions for sales goals
- Employee discounts up to 50% on eligible services and products
- Paid time off and holidays, including 1 week of PTO after 6 months
- Comprehensive benefits package including medical, dental, vision, and 401(k) plan
- Paid training and opportunities for career advancement
- Flexible work-from-home position with equipment provided

What to Expect (Job Responsibilities):
- Handle customer interactions (calls, chats, emails) in a fast-paced environment
- Accurately resolve issues related to service, billing, payments, and collections
- Explain bills and product features clearly to customers
- Troubleshoot basic problems and escalate to higher support when necessary
- Build customer confidence and loyalty through effective issue resolution

What is Required (Qualifications):
- Strong customer focus and work ethic
- Adaptability and problem-solving skills
- Attention to detail
- Availability to work a flexible 40-hour schedule, including nights and weekends
- Experience in customer service roles is preferred

How to Stand Out (Preferred Qualifications):
- Previous experience in wireless sales, call center, or customer service roles
- Familiarity with telecommunications products and services

#Telecommunications #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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