Employer Industry: Automotive Management

Why Consider this Job Opportunity:
- Competitive pay and comprehensive benefits package
- Opportunities for growth and advancement within the company
- On-site position with a friendly and casual work environment
- Access to free on-site workout facility
- Positive and upbeat work atmosphere
- Training provided to develop necessary skills

What to Expect (Job Responsibilities):
- Reach out to auto dealerships to gather information
- Use auto manufacturer's systems to develop a timeline and summary of vehicle concerns and complaints
- Create case assessments and provide recommendations to the case analyst team
- Offer timely and accurate solutions through various communication channels
- Maintain a positive and professional attitude while interacting with customers

What is Required (Qualifications):
- Strong organizational and attention to detail skills
- Excellent communication and interpersonal skills
- Positive and self-motivated attitude with a solid work ethic
- Proficiency in computer navigation and Microsoft Office programs
- High school diploma or equivalent
- Three or more years of customer service experience
- Availability to work on-site in Saginaw, Michigan, during the center's hours of operation

How to Stand Out (Preferred Qualifications):
- College degree in a relevant field
- Previous experience in banking, accounting, or an automotive dealership

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