Employer Industry: Vacation Ownership and Travel Membership

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive health and welfare benefits including medical, dental, and vision
- 401k with employer match
- Unique "Wish Day" paid time to volunteer at an approved organization of your choice
- Collaborative and inclusive work environment focused on employee support and development
- Flexible remote work option to start, with potential in-office requirements based on business needs

What to Expect (Job Responsibilities):
- Utilize a soft collections approach to negotiate and collect past due amounts through effective communication with customers
- Analyze situations to determine the best course of action while adhering to business practices and legal requirements
- Maintain a professional demeanor while managing calls in a goal-oriented atmosphere
- Demonstrate excellent listening skills to understand and influence customer decisions
- Work independently in a home office environment, ensuring a dedicated and distraction-free workspace

What is Required (Qualifications):
- High school diploma or G.E.D.
- Minimum of 1 year of contact center experience
- At least 1 year of experience with Microsoft Office
- Ability to meet internet and home office requirements for remote work
- Strong telephone and communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a customer service or collections role
- Familiarity with debt negotiation or financial services

#VacationOwnership #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

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