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Customer Service Consultant (Remote) - Raleigh
PayCompetitive
LocationRaleigh/North Carolina
Employment typeFull-Time
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Job Description
- Req#: JR-146418
Employer Industry: Automotive Retail
Why consider this job opportunity:
- Opportunity to earn a performance-based sales incentive in addition to an hourly rate
- Potential for career advancement into mentorship, management, and business leadership roles
- High-energy team environment that fosters collaboration and support
- Comprehensive training provided to ensure success in the role
- Work for the nation's largest retailer of used cars, recognized for commitment to training and diversity
- Open to candidates living within 60 miles of the Customer Experience Center
What to Expect (Job Responsibilities):
- Connect with inbound customers online and over the phone to understand their vehicle needs
- Utilize knowledge of the employer's inventory to assist customers in vehicle selection
- Guide customers through the car buying process from online sales to vehicle delivery
- Ensure a smooth transition from online to in-store purchasing for an exceptional customer experience
- Mentor new team members as skills develop
What is Required (Qualifications):
- Sales and customer service experience, preferably in retail
- Ability to thrive in a fast-paced sales environment
- Strong listening skills and customer-focused mindset
- Excellent written and verbal communication skills
- Must have open availability for shifts, including nights, weekends, and holidays
How to Stand Out (Preferred Qualifications):
- Previous experience in a sales role
- Strong self-motivation to achieve performance goals
- Ability to learn and master new technologies
- Flexibility to adapt to shifting schedules based on business needs
- Familiarity with minimum technology requirements for remote work
#AutomotiveRetail #CustomerExperience #SalesOpportunity #CareerGrowth #TeamEnvironment
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